In an article at ChurchPastor.com, Brian Hedges offers three keys to leading a funeral, especially for an unbeliever.

Comfort the family. Losing a loved one is always an occasion for sorrow. Grieving family members need comfort and often look to the minister to provide it. They usually aren’t looking for answers. What they need is our presence, availability and practical help in planning the funeral. What to do when you get that dreaded call? How do you comfort the family?

Meet with them. When asked to do a funeral, I always ask to meet with the family a day or two before. I usually go to one of their homes. It’s a time not only to plan the logistics of the funeral service (which I always talk through with the family), but also to connect with them personally (some people often for the first time).

Pray with them. Even unbelievers usually will expect this. Even if they’re not religious, they’ll almost never object. Sometimes they will find your prayers with them uniquely comforting.

Be available to help them. Mobilize the congregation to serve them, perhaps by providing a meal. This often lifts a burden from their shoulders and becomes a tangible way to demonstrate care.

Honor the deceased. The second key is to honor the deceased. This is one of the purposes of a funeral service, usually through some kind of eulogy; but doing this well requires preparation. You will, of course, get a copy of the obituary, but you will want more information to share than just the bare biographical details. So, when you meet with the family, ask what they appreciated about their lost loved one. They may talk about character traits they admired, special memories they cherish, or interesting details about the loved one’s life. Take notes and use these insights as the basis for your eulogy.

“This isn’t, however, always as easy as you might think. Some people don’t have great things to say about the character of a deceased relative. There are often trails of brokenness and regret running through their lives and fragmenting their relationships. The brokenness should not be dragged into the service, but we should be careful to avoid saying positive things that will ring untrue. If there aren’t specific virtues to praise, sketch out the basic events and accomplishments of the deceased person’s life.

“People are often looking for hope that the deceased has gone to heaven or some other kind of peaceful after life. What do you say if the person was not a Christian? We should avoid two extremes: Don’t give false hope (“I know they’re in a better place”); but don’t make judgments either. Our job isn’t to say what a person’s final destiny is, but to point people to a just and merciful God who reconciles sinners to himself through Christ.

Preach the gospel. Finally, preach the gospel. A funeral service is one of the rare occasions where unbelievers come to church and listen to a pastor. We must honor the occasion by providing comfort and honoring the memory of the departed. But it’s also an opportunity to share the gospel and point people to Jesus.” (Click here to read the full article.)

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